Daily FR Insulated Vest MD009 | Max Dyna

Upon receiving your garments, please inspect them carefully and contact us within three business days if there are any issues.

Returns are accepted within 30 days of delivery for most unused, unwashed, and unaltered products in original packaging with all tags attached. All returns require a Return Authorization Number.

Final sale, custom, or altered items are not eligible.

Returns for reasons other than manufacturer defect may be subject to a 10–25% restocking fee. Customer is responsible for return shipping unless the item is defective or incorrectly shipped.

Caution: Exposure to strong light (e.g., arc light) may cause color fading and slight color variations due to special processing.

Washing Instructions:

• Machine wash in cold/warm water (max 104°F/40°C) on a gentle cycle.

• Use mild detergent; avoid bleach, fabric softeners, or harsh chemicals.

Drying Instructions:

• Air dry is best; if tumble drying, use low heat.

Ironing:

• Do not iron to preserve flame-retardant and anti-static properties.

Storage:

• Store in a cool, dry place, away from sunlight and heat.

Inspection & Maintenance:

• Inspect regularly for wear or damage. Reproof if necessary.

Avoid Exposure to Harmful Substances:

• Avoid chemicals and extreme heat that could damage the fabric.

Order Processing

• Orders are typically processed within 1–2 business days after payment is received.

• Orders received after regular business hours or on holidays are processed on the next business day.

Shipping Methods

• We partner with major carriers such as FedEx, UPS, DHL, and USPS.

• Shipping is available nationwide, and also for international destinations by arrangement.

• Express and Expedited Shipping options are available at checkout for time-sensitive purchases.

Shipping Rates

• Standard shipping is offered at a flat rate $13.99 for orders under $100.

• Free standard shipping for qualifying US orders over $100.

• Expedited or express shipping are charged at cost and calculated at checkout based on weight and delivery zip code.

• International shipping costs are calculated at checkout and vary by destination and carrier selection.

Estimated Delivery Times

• Standard shipping: 2–5 business days to most US locations.

• Expedited/express: 1–3 business days for most destinations.

• International shipping: 3–14 business days, depending on service chosen and any customs clearance procedures.

• All quoted delivery times are estimates; actual delivery may vary due to carrier workload, location, weather, or customs.

Order Tracking

• Once your order ships, you will receive an automated email with a tracking number and carrier link.

• You can monitor your shipment status online until final delivery.

Customs, Duties & Import Taxes

• For international shipments, all customs duties, tariffs, or import taxes are the responsibility of the purchaser.

• We provide a commercial invoice for customs processing with all international orders.

Lost, Delayed, or Damaged Shipments

• If your package is lost or arrives visibly damaged, please contact our customer service within 3 working days for prompt assistance.

• All shipments are insured up to the value of goods unless otherwise agreed.

Returns Due to Shipping

• Refused or undeliverable shipments will be subject to return shipping and handling charges.

• For more on returns and exchanges, see our dedicated Return Policy.